Unified Field Service Management Software
Bring dispatch, AMC contracts, SLA tracking, spare parts, and technician scheduling into one system, mapped to how your team already works.
More dealscloses
Fewer coordinationcalls
Higher AMCrenewals
Trusted by leaders of the built industry
Serving more than 100+ businesses and helping them 4x their revenue through efficient processes.
Built for every kind of field service business
Whether you're running multi-site AMC contracts for a facility manager or scheduling a same-day visit at someone's front door, ZEP360 works for every field service business.
Everything a field service team
needs, in one place
ZEP360 field services change how dispatch, maintenance, and service history actually work, day to day.
One platform, however big your team gets
A two-person startup and a 200-technician enterprise don't need the same tools on day one. ZEP360 scales with you, without a re-platform later.
Startups
For multi-branch operations at scale
Growing Business
For teams managing contracts, not just visits
Large Enterprises
For multi-branch operations at scale
Customized for how your field service business works
We don't start with a fixed workflow and ask you to bend your business around it. We sit with your team first to understand your contract tiers, your escalation rules, which technician is certified for what and map all of it into ZEP360 before anyone on your team logs in for the first time.
Book a Demo
Process Discovery
We map your organization's processes
ZEP Customization
We configure ZEP to mirror your organization's operating model.
Process Engineering
We architect your operational workflows.
Team Training
In-depth training for your team.
Go Live
Start using the unified platform for your business.
ZEP360 for field
service management
An ecosystem of modules covering every aspect of running a successful field service management business.
The difference between zep360 & others
Operations Upgrade in Action
42%
Faster PO Cycle
18%
Cost Reduction
Cutting procurement delays across 40+ active sites
“We know every order's status without a single follow-up call.”
Guy Hawkins
VG - Van Group
29%
Utilization Gain
$1.2M
Recovered Per Year
Optimizing material flow and machinery allocations
“ZEP360 gave us the site-level visibility we were flying blind without.”
Darrell Steward
Kappa - Kappa Corporation
3.5x
Faster Billing Cycle
99.4%
Budget Accuracy
Streamlining client billing and tender margin limits
“The tool discouraged itself. Company margin logic went systemic.”
Jacob Jones
Ome - Omega Corporation
Your business data. Guarded like fortknox
ZEP360 runs on encrypted cloud infrastructure, gives you full control over who on your team sees what, and you retain ownership & export rights to your own data at all times.
Provide excellent field services
at scale.
One system for every ticket, technician, and AMC contract from dispatch to renewal.
Insights to help you lead
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Frequently Asked Questions
Everything you need to know about onboarding, customization, security, and support for your field service operations.
A bill of quantities lists every material, quantity, and cost for a project, broken out by trade. BOQ software keeps that list connected to the live project, so when material gets used or a rate changes, the BOQ, the budget, and the actual cost all update from the same number instead of three disconnected files.
